This Privacy Policy explains how EAKMA Enterprises (“we”, “our”, “us”) collects, uses, and protects your information when you visit or purchase from eakmaenterprises.com (the “Site”). By using our Site, you agree to this Privacy Policy.

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1) Information We Collect

We may collect the following information:

a) Information You Provide

• Full name
• Phone number
• Email address
• Shipping address (and billing address if provided)
• Order details (products, quantity, price)
• Any information you send to us via WhatsApp, email, or contact forms

b) Information Collected Automatically

When you browse our Site, we may automatically collect limited technical data such as:

• IP address
• Browser type and device information
• Pages visited and basic usage data

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2) How We Use Your Information

We use your information to:

• Process orders and arrange delivery
• Contact you regarding order confirmation, shipping, and support
• Handle returns, exchanges, and refunds (as per our policies)
• Improve our service and customer experience
• Prevent fraud, misuse, and unauthorized activity
• Comply with legal obligations where required

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3) Sharing of Information

• We do not sell your personal information.
• We may share your information only when necessary:
• With courier/shipping partners to deliver your order
• With service providers needed to run our website (e.g., hosting)
• If required by law or legal requests, or to protect our rights

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• 4) Cookies
• Our Site may use cookies to support basic website functions and improve user experience. You can disable cookies from your browser settings, but some features of the Site may not work properly.

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• 5) Data Security
• We take reasonable steps to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security of data.

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• 6) Data Retention
• We keep customer information only as long as needed to fulfill orders, provide support, maintain records, and comply with applicable requirements. When no longer needed, we take steps to delete or anonymize it.

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• 7) Your Choices
• You may request to:
• Correct your personal information
• Ask about the information we hold
• Request deletion (subject to order/record requirements)
• To make a request, contact us using the details below.

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• 8) Third-Party Links
• Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices. Please review their policies separately.

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• 9) Contact Us
• For privacy-related questions or requests, contact:
• EAKMA Enterprises
  Location: Karachi, Pakistan
  Phone/WhatsApp: +92 332 0337213
  Email: imdad.public@gmail.com
  Website: eakmaenterprises.com

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• 10) Updates to This Policy
• We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date.